{"id":23450,"date":"2024-05-15T09:59:32","date_gmt":"2024-05-15T07:59:32","guid":{"rendered":"https:\/\/master.bt-wordpress-enterprise.stage.boko.net\/support\/"},"modified":"2025-11-07T16:12:38","modified_gmt":"2025-11-07T15:12:38","slug":"support","status":"publish","type":"page","link":"https:\/\/www.bookingtime.com\/en\/eps\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"23450\" class=\"elementor elementor-23450 elementor-14193\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2ae8dd9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2ae8dd9\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-9a097ed\" data-id=\"9a097ed\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2666530 elementor-widget__width-initial elementor-widget elementor-widget-sectiontitle\" data-id=\"2666530\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sectiontitle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t\t\t\t<div class=\"\">\r\n\r\n\t\t\t\t<div class=\"section-title t_left\">\r\n\t\t\t\t\t \r\n\t\t\t\t\t\t<h5>\/\/ Support<\/h5>\r\n\t\t\t\t\t\r\n\t\t\t\t\t \r\n\t\t\t\t\t\t<h3>Customized  <\/h3>\r\n\t\t\t\t\t\r\n\t\t\t\t\t \r\n\t\t\t\t\t\t<h2>  Service Level Agreement  <span>for maximum fulfillment<\/span><\/h2>\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"bar-main\">\r\n\t\t\t\t\t\t<div class=\"bar bar-big\"><\/div>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\r\n\r\n\r\n\t\t\t\t<\/div>\t\r\n\r\n\t\t\t<\/div>\r\n\r\n\t\t\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f95cf00 elementor-widget elementor-widget-text-editor\" data-id=\"f95cf00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Our Service Level Agreement (SLA) guarantees top-quality services and the highest level of fulfillment. We are committed to delivering reliable, efficient, and timely service. Together with you, we define the exact scope of service levels and customize the SLA to meet your specific needs.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-422db32\" data-id=\"422db32\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9e8315e elementor-widget elementor-widget-image\" data-id=\"9e8315e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/www.bookingtime.com\/wp-content\/uploads\/2024\/10\/Support-Bild-1-1024x683.jpeg\" class=\"attachment-large size-large wp-image-22060\" alt=\"\" srcset=\"https:\/\/www.bookingtime.com\/wp-content\/uploads\/2024\/10\/Support-Bild-1-1024x683.jpeg 1024w, https:\/\/www.bookingtime.com\/wp-content\/uploads\/2024\/10\/Support-Bild-1-300x200.jpeg 300w, https:\/\/www.bookingtime.com\/wp-content\/uploads\/2024\/10\/Support-Bild-1-768x512.jpeg 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-03b2fd4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"03b2fd4\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e70bb4a\" data-id=\"e70bb4a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t<div class=\"elementor-element elementor-element-85f8d08 e-flex e-con-boxed e-con e-parent\" data-id=\"85f8d08\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8753b5c bookingtime_iframe elementor-widget elementor-widget-html\" data-id=\"8753b5c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n          <iframe width=\"900\" height=\"800\" frameborder=\"0\" webkitallowfullscreen=\"\" mozallowfullscreen=\"\" allowfullscreen=\"\" src=\"https:\/\/module.bookingtime.com\/booking\/organization\/f6NQ8lbGhya5V3UF1Ey2Y9gNZ2DY6hw0\/moduleConfig\/5fd7pY57iifnbwjnzNfrbe2U0jMaYqhP\/bookingTemplate\"><\/iframe>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-97ded64 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"97ded64\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-b3c7ad3\" data-id=\"b3c7ad3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b5bb632 elementor-widget elementor-widget-image\" data-id=\"b5bb632\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/www.bookingtime.com\/wp-content\/uploads\/2024\/10\/Support-Bild-2-1024x683.jpeg\" class=\"attachment-large size-large wp-image-22062\" alt=\"\" srcset=\"https:\/\/www.bookingtime.com\/wp-content\/uploads\/2024\/10\/Support-Bild-2-1024x683.jpeg 1024w, https:\/\/www.bookingtime.com\/wp-content\/uploads\/2024\/10\/Support-Bild-2-300x200.jpeg 300w, https:\/\/www.bookingtime.com\/wp-content\/uploads\/2024\/10\/Support-Bild-2-768x512.jpeg 768w, https:\/\/www.bookingtime.com\/wp-content\/uploads\/2024\/10\/Support-Bild-2-1536x1024.jpeg 1536w, https:\/\/www.bookingtime.com\/wp-content\/uploads\/2024\/10\/Support-Bild-2-2048x1365.jpeg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-f9dee3f\" data-id=\"f9dee3f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4a8d6a0 elementor-widget__width-initial elementor-widget elementor-widget-sectiontitle\" data-id=\"4a8d6a0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sectiontitle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t\t\t\t<div class=\"\">\r\n\r\n\t\t\t\t<div class=\"section-title t_left\">\r\n\t\t\t\t\t \r\n\t\t\t\t\t\t<h5>\/\/ key account support<\/h5>\r\n\t\t\t\t\t\r\n\t\t\t\t\t \r\n\t\t\t\t\t\t<h3>Personal support<\/h3>\r\n\t\t\t\t\t\r\n\t\t\t\t\t \r\n\t\t\t\t\t\t<h2>through your  <span>Key Account Manager  <\/span><\/h2>\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"bar-main\">\r\n\t\t\t\t\t\t<div class=\"bar bar-big\"><\/div>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\r\n\r\n\r\n\t\t\t\t<\/div>\t\r\n\r\n\t\t\t<\/div>\r\n\r\n\t\t\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-18118d5 elementor-widget elementor-widget-text-editor\" data-id=\"18118d5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>To ensure that your needs and challenges always have top priority, you will be assigned a dedicated key account manager. Your personal contact will ensure that your requirements are continuously focussed on and optimally supported.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-42a5ed9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"42a5ed9\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-b7d6a8b\" data-id=\"b7d6a8b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5e2576c elementor-widget__width-initial elementor-widget elementor-widget-sectiontitle\" data-id=\"5e2576c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sectiontitle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t\t\t\t<div class=\"\">\r\n\r\n\t\t\t\t<div class=\"section-title t_left\">\r\n\t\t\t\t\t\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"bar-main\">\r\n\t\t\t\t\t\t<div class=\"bar bar-big\"><\/div>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\r\n\r\n\r\n\t\t\t\t<\/div>\t\r\n\r\n\t\t\t<\/div>\r\n\r\n\t\t\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2390593 elementor-widget elementor-widget-iconbox\" data-id=\"2390593\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"iconbox.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t\n\t\t<div class=\"icon-box\">\n\n\t\t\t<div class=\"icon-box-icon\">\n\n\t\t\t\t\t\t\t\t<div class=\"icon\">\n\n\t\t\t\t\t\t\t<i class=\"svg-file d-inline-flex align-items-center justify-content-center svg_id_26391\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" class=\"icon icon-tabler icons-tabler-outline icon-tabler-checklist\"><path stroke=\"none\" d=\"M0 0h24v24H0z\" fill=\"none\"><\/path><path d=\"M9.615 20h-2.615a2 2 0 0 1 -2 -2v-12a2 2 0 0 1 2 -2h8a2 2 0 0 1 2 2v8\"><\/path><path d=\"M14 19l2 2l4 -4\"><\/path><path d=\"M9 8h4\"><\/path><path d=\"M9 12h2\"><\/path><\/svg><\/i>\n\t\t\t\t\t\t\t\t\t\t<style>\n\t\t\t\t\t\t\t\t\t\t.svg_id_26391 svg {width:40px;height:40px;}\n\t\t\t\t\t\t\t\t\t\t<\/style>\n\t\t\t\t\t\t\t\n\t\t\t\t<\/div>\n\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t\t<div class=\"icon-box-content\">\n\t\t\t\t<div class=\"title\">\n\t\t\t\t\t<h2>Clear processes<\/h2>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"description\">\n\t\t\t\t\t<p>You have clear responsibilities thanks to a specific contact person.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-f2c3618\" data-id=\"f2c3618\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-204bd43 elementor-widget__width-initial elementor-widget elementor-widget-sectiontitle\" data-id=\"204bd43\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sectiontitle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t\t\t\t<div class=\"\">\r\n\r\n\t\t\t\t<div class=\"section-title t_left\">\r\n\t\t\t\t\t\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"bar-main\">\r\n\t\t\t\t\t\t<div class=\"bar bar-big\"><\/div>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\r\n\r\n\r\n\t\t\t\t<\/div>\t\r\n\r\n\t\t\t<\/div>\r\n\r\n\t\t\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fe19807 elementor-widget elementor-widget-iconbox\" data-id=\"fe19807\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"iconbox.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t\n\t\t<div class=\"icon-box\">\n\n\t\t\t<div class=\"icon-box-icon\">\n\n\t\t\t\t\t\t\t\t<div class=\"icon\">\n\n\t\t\t\t\t\t\t<i class=\"svg-file d-inline-flex align-items-center justify-content-center svg_id_26369\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" class=\"icon icon-tabler icons-tabler-outline icon-tabler-arrows-left-right\"><path stroke=\"none\" d=\"M0 0h24v24H0z\" fill=\"none\"><\/path><path d=\"M21 17l-18 0\"><\/path><path d=\"M6 10l-3 -3l3 -3\"><\/path><path d=\"M3 7l18 0\"><\/path><path d=\"M18 20l3 -3l-3 -3\"><\/path><\/svg><\/i>\n\t\t\t\t\t\t\t\t\t\t<style>\n\t\t\t\t\t\t\t\t\t\t.svg_id_26369 svg {width:40px;height:40px;}\n\t\t\t\t\t\t\t\t\t\t<\/style>\n\t\t\t\t\t\t\t\n\t\t\t\t<\/div>\n\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t\t<div class=\"icon-box-content\">\n\t\t\t\t<div class=\"title\">\n\t\t\t\t\t<h2>Strategic partnership<\/h2>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"description\">\n\t\t\t\t\t<p>We strive for long-term cooperation with a close exchange.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-bfe5d92 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"bfe5d92\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ce264ab\" data-id=\"ce264ab\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-5d4ed9c elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5d4ed9c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-6b05711\" data-id=\"6b05711\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2fc02ba elementor-widget elementor-widget-heading\" data-id=\"2fc02ba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\/\/ Efficient forward booking of DAX companies.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3b6b251 elementor-widget elementor-widget-heading\" data-id=\"3b6b251\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">See for yourself!<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-befb590\" data-id=\"befb590\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fd7b5b4 elementor-widget elementor-widget-calltoaction\" data-id=\"fd7b5b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"calltoaction.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t\r\n\t\t\t<div class=\"call-to-action style-one\">\r\n\t\t\t\t<div class=\"call-to-video\">\r\n\r\n\t\t\t\t\t\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t\t<div class=\"single_call-to-action_text\">\r\n\t\t\t\t\t<div class=\"call-to-action_top_text\">\r\n\t\t\t\t\t\t<div class=\"call-to-action-title\">\r\n\t\t\t\t\t\t\t<span class=\"subtitlespan\"><h3><\/h3><\/span>\r\n\t\t\t\t\t\t\t<h2><\/h2>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"call-to-action-inner\">\r\n\t\t\t\t\t\t<div class=\"call-to-action-desc\">\r\n\t\t\t\t\t\t\t<p><\/p>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"call-to-action-btn\">\r\n\t\t\t\t\t\t<a  target=\"_blank\" href=\"https:\/\/app.bookingtime.com\/setup\">Test free of charge<\/a>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\r\n\t\t\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2a2267a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2a2267a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-d5ffa21\" data-id=\"d5ffa21\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e58dcd3 elementor-widget elementor-widget-image\" data-id=\"e58dcd3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/www.bookingtime.com\/wp-content\/uploads\/2024\/10\/Support-Bild-3-1024x683.jpeg\" class=\"attachment-large size-large wp-image-22067\" alt=\"\" srcset=\"https:\/\/www.bookingtime.com\/wp-content\/uploads\/2024\/10\/Support-Bild-3-1024x683.jpeg 1024w, https:\/\/www.bookingtime.com\/wp-content\/uploads\/2024\/10\/Support-Bild-3-300x200.jpeg 300w, https:\/\/www.bookingtime.com\/wp-content\/uploads\/2024\/10\/Support-Bild-3-768x512.jpeg 768w, https:\/\/www.bookingtime.com\/wp-content\/uploads\/2024\/10\/Support-Bild-3-1536x1024.jpeg 1536w, https:\/\/www.bookingtime.com\/wp-content\/uploads\/2024\/10\/Support-Bild-3-2048x1365.jpeg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-5c2ed0d\" data-id=\"5c2ed0d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-138b629 elementor-widget__width-initial elementor-widget elementor-widget-sectiontitle\" data-id=\"138b629\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sectiontitle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t\t\t\t<div class=\"\">\r\n\r\n\t\t\t\t<div class=\"section-title t_left\">\r\n\t\t\t\t\t \r\n\t\t\t\t\t\t<h5>\/\/ Support level<\/h5>\r\n\t\t\t\t\t\r\n\t\t\t\t\t \r\n\t\t\t\t\t\t<h3>For every situation<\/h3>\r\n\t\t\t\t\t\r\n\t\t\t\t\t \r\n\t\t\t\t\t\t<h2>the right  <span>Support level<\/span><\/h2>\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"bar-main\">\r\n\t\t\t\t\t\t<div class=\"bar bar-big\"><\/div>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\r\n\r\n\r\n\t\t\t\t<\/div>\t\r\n\r\n\t\t\t<\/div>\r\n\r\n\t\t\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ed22f7 elementor-widget elementor-widget-text-editor\" data-id=\"6ed22f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We structure our support capabilities into first- and second-level support to meet the diverse needs of our clients.<\/p><p>This approach ensures that our solutions are precisely aligned with your requirements and fully meet your expectations.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2a9089b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2a9089b\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-42530b8\" data-id=\"42530b8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a733a07 elementor-widget__width-initial elementor-widget elementor-widget-sectiontitle\" data-id=\"a733a07\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sectiontitle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t\t\t\t<div class=\"\">\r\n\r\n\t\t\t\t<div class=\"section-title t_left\">\r\n\t\t\t\t\t\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"bar-main\">\r\n\t\t\t\t\t\t<div class=\"bar bar-big\"><\/div>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\r\n\r\n\r\n\t\t\t\t<\/div>\t\r\n\r\n\t\t\t<\/div>\r\n\r\n\t\t\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3628a5e elementor-widget elementor-widget-iconbox\" data-id=\"3628a5e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"iconbox.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t\n\t\t<div class=\"icon-box\">\n\n\t\t\t<div class=\"icon-box-icon\">\n\n\t\t\t\t\t\t\t\t<div class=\"icon\">\n\n\t\t\t\t\t\t\t<i class=\"svg-file d-inline-flex align-items-center justify-content-center svg_id_26405\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" class=\"icon icon-tabler icons-tabler-outline icon-tabler-device-desktop-exclamation\"><path stroke=\"none\" d=\"M0 0h24v24H0z\" fill=\"none\"><\/path><path d=\"M15 16h-11a1 1 0 0 1 -1 -1v-10a1 1 0 0 1 1 -1h16a1 1 0 0 1 1 1v7\"><\/path><path d=\"M7 20h8\"><\/path><path d=\"M9 16v4\"><\/path><path d=\"M15 16v4\"><\/path><path d=\"M19 16v3\"><\/path><path d=\"M19 22v.01\"><\/path><\/svg><\/i>\n\t\t\t\t\t\t\t\t\t\t<style>\n\t\t\t\t\t\t\t\t\t\t.svg_id_26405 svg {width:40px;height:40px;}\n\t\t\t\t\t\t\t\t\t\t<\/style>\n\t\t\t\t\t\t\t\n\t\t\t\t<\/div>\n\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t\t<div class=\"icon-box-content\">\n\t\t\t\t<div class=\"title\">\n\t\t\t\t\t<h2>1st level support<\/h2>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"description\">\n\t\t\t\t\t<p>Get direct information via our integrated ticket system, our FAQs or forum.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-d60cfaa\" data-id=\"d60cfaa\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6d19b63 elementor-widget__width-initial elementor-widget elementor-widget-sectiontitle\" data-id=\"6d19b63\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sectiontitle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t\t\t\t<div class=\"\">\r\n\r\n\t\t\t\t<div class=\"section-title t_left\">\r\n\t\t\t\t\t\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"bar-main\">\r\n\t\t\t\t\t\t<div class=\"bar bar-big\"><\/div>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\r\n\r\n\r\n\t\t\t\t<\/div>\t\r\n\r\n\t\t\t<\/div>\r\n\r\n\t\t\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-029d995 elementor-widget elementor-widget-iconbox\" data-id=\"029d995\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"iconbox.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t\n\t\t<div class=\"icon-box\">\n\n\t\t\t<div class=\"icon-box-icon\">\n\n\t\t\t\t\t\t\t\t<div class=\"icon\">\n\n\t\t\t\t\t\t\t<i class=\"svg-file d-inline-flex align-items-center justify-content-center svg_id_26419\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" class=\"icon icon-tabler icons-tabler-outline icon-tabler-headset\"><path stroke=\"none\" d=\"M0 0h24v24H0z\" fill=\"none\"><\/path><path d=\"M4 14v-3a8 8 0 1 1 16 0v3\"><\/path><path d=\"M18 19c0 1.657 -2.686 3 -6 3\"><\/path><path d=\"M4 14a2 2 0 0 1 2 -2h1a2 2 0 0 1 2 2v3a2 2 0 0 1 -2 2h-1a2 2 0 0 1 -2 -2v-3z\"><\/path><path d=\"M15 14a2 2 0 0 1 2 -2h1a2 2 0 0 1 2 2v3a2 2 0 0 1 -2 2h-1a2 2 0 0 1 -2 -2v-3z\"><\/path><\/svg><\/i>\n\t\t\t\t\t\t\t\t\t\t<style>\n\t\t\t\t\t\t\t\t\t\t.svg_id_26419 svg {width:40px;height:40px;}\n\t\t\t\t\t\t\t\t\t\t<\/style>\n\t\t\t\t\t\t\t\n\t\t\t\t<\/div>\n\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t\t<div class=\"icon-box-content\">\n\t\t\t\t<div class=\"title\">\n\t\t\t\t\t<h2>2nd level support<\/h2>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"description\">\n\t\t\t\t\t<p>Direct contacts will help you and your team trained by us.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>\/\/ Support Customized Service Level Agreement for maximum fulfillment Our Service Level Agreement (SLA) guarantees top-quality services and the highest level of fulfillment. We are committed to delivering reliable, efficient, and timely service. Together with you, we define the exact scope of service levels and customize the SLA to meet your specific needs. \/\/ key [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":26634,"parent":23461,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/template-default.php","meta":{"footnotes":""},"class_list":["post-23450","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Support - bookingtime<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.bookingtime.com\/en\/eps\/support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support - bookingtime\" \/>\n<meta property=\"og:description\" content=\"\/\/ Support Customized Service Level Agreement for maximum fulfillment Our Service Level Agreement (SLA) guarantees top-quality services and the highest level of fulfillment. 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